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Self-delivery brings efficiency and quality
High standards in outsourced service depend on matching the right talent with the right development and service mindset. By looking after our own people to ensure they love working at ISS – rather than outsourcing to non-ISS teams – we can better manage risk, increase operational efficiency and transparency, and control the service quality in a workplace.
Constant learning and development counts
We believe people never stop learning. And we know that upskilled employees – whether they become more specialised or broaden their skillset – enjoy their work more and stay longer. Which is why we constantly invest in our people’s development. At every level of our organisation, our employees are given the care and attention they need to thrive in our culture – so they can make a big impact at yours.
Upskilling teams means more flexibility
By offering variety in skills-building and career development, our people become more flexible across teams. For example, through upskilling people we can offer more support during peak hours in the workplace restaurant by having a receptionist serve as a host during lunch. Or we can have a cleaner who has been trained in maintenance skills help out with basic workplace repairs. This is why customers often feel that ISS brings a “holistic” or “360-degree” approach to the workplace.
Global knowledge
Through development, our people gain the knowledge and skills they need to bring knowledge back into our global community – and back to our customers. Whatever the issue, chances are we’ve encountered it somewhere in the world and we’ve incorporated the solution into our learning and development programmes as well as our standard operating procedures.
Integrated Facility Services
By uniting cleaning, technical, security, property & asset management, and workplace services under one partner, we deliver consistent quality, cost savings, and sustainable results tailored to your business.
Specialist Cleaning
Our hygiene, deep cleaning and disinfection services are designed to meet your specific requirements, as well as government safety guidelines and regulations.
Specialised Security
We design and deliver security experiences that are built to safeguard your people and assets while supporting your daily life.
Electrical & Mechanical Engineering Services
Keep your business running efficiently with maximal uptime, ensure compliance and secure the value of your assets with 24/7 technical assistance.
Property & Asset Management
We manage over 70 million sq ft. with certified experts delivering tailored solutions in tenancy, maintenance, risk management, and community care.
Workplace & Support Management
We connect people, places and productivity through strategic workplace management and design that makes your workplace work better for you.
People Stories
Ayşe Şahin: How a haircut helped restore a young patient’s confidence
Facing cancer is a huge challenge for anyone, and when a teenage girl in hospice care started losing her hair due to treatment, Ayşe Şahin, from the ISS Catering Services team at Kayseri City Hospital in Türkiye knew she could help.
People Stories
Cheng Kwok Ming: From an act of service to saving a life
A newborn baby with a high fever and severe cramps is a terrifying prospect for any parent.
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