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OUR CULTURE
A Place to Be You, and Be Part of Something Bigger
At ISS, you join a diverse and united team where you can grow, help drive meaningful change, and contribute to delivering exceptional service that creates better places.
Education & Development
Great service demands great skills, and at ISS you get the development you need to make a real impact on customers and their people through industry-leading training, mentoring, and apprenticeships.
Competitive Salary & Benefits
We recognise and celebrate our people’s talent and achievements with competitive pay and benefits designed to support them at work and beyond.
Work-life Balance
We want our people to enjoy a healthy balance between family and professional life and, whenever possible, we offer flexible hours and paid leave.
Career Progression
Our people have many opportunities to grow and develop with us, whether by becoming specialists in their field, moving between roles, or building careers across industries and geographies.
Global Management Trainee Programme
This 18-month programme is designed to develop your leadership potential at every stage, equipping you with essential people management, operational, and customer-partnership skills. Upon successful completion, you will be offered a management position, providing a strong springboard for a career as a Key Account Manager.
Scheme 'A’ Building Service Graduate Engineer Programme
This 2-year programme is designed to accelerate your growth as a future building services leader, giving you the foundation to excel in both technical and people-focused roles. Upon successful completion, you will progress to an Engineer position, supported by continued development that prepares you for future leadership opportunities aligned with your aspirations.
Technical Apprenticeship Programme
This programme blends full-time work with part-time study, combining structured on-the-job training, guided assessments, and support from the VTC Earn & Learn 1+2 Scheme to help you gain recognised qualifications and build a clear pathway into technician roles.
Summer Internship
This two-month summer internship offers hands-on experience, real responsibility, and the opportunity to build the skills you need for a future career in a multinational organisation.
People Stories
Cheng Kwok Ming: From an act of service to saving a life
A newborn baby with a high fever and severe cramps is a terrifying prospect for any parent. When it happened to one of his residents, Cheng Kwok Ming, ISS Senior Security Guard at Villa Lotto in Hong Kong, immediately stepped in. His quick thinking ensured life-saving urgent care in a moment of crisis. At 61 years old, Cheng Kwok Ming, who was recognised as a finalist in this year’s Global Apple Awards, is the first point of contact for residents and visitors at Villa Lotto in Hong Kong. As an ISS Senior Security Guard, his impact reaches far beyond security. Each day requires him to stay alert, show care, and make quick decisions. For Ming, the goal is simple: to create a safe, welcoming space where people feel at home.
People Stories
Anita Chan: Barclays Management Team
On July 2025, a medical emergency unfolded at the Barclays office when a client fainted in the restroom. With no female security staff available, Anita immediately stepped forward. She delegated her duties to her team, accompanied the client in the ambulance, and stayed until she was safely home and in good spirits. Her quick thinking and compassion not only safeguarded the client’s wellbeing but also embodied the ISS spirit of putting people’s safety first.
People Stories
Kirsten Hui: Property & Asset Management Services Team
In April 2025, Kirsten showed remarkable compassion and presence of mind when a colleague at Tin Ma Court failed to report for duty. Sensing something was wrong, she quickly reached out to the colleague’s family, alerted the management office, and encouraged the family to involve the police. Her decisive actions led to the discovery that the colleague had peacefully passed away in his sleep. Kirsten’s empathy and professionalism reflect the very best of ISS values — demonstrating care, responsibility, and humanity in moments that matter most.
People Stories
Lina Wu: Office-based Real Estate Team
Joining ISS in May 2025 through the government’s Enhanced Supplementary Labour Scheme, Lina faced the challenge of adapting to a new culture and environment in Hong Kong. Despite being new, she quickly embraced her role as a restroom cleaner with dedication and professionalism. Within just two months, Lina achieved a perfect client review score of 100 — a remarkable testament to her adaptability, commitment, and pursuit of excellence. Her journey reflects the strength and resilience of our people, showing how determination and care can overcome challenges and inspire success.