Who We Are

Leadership and structure

Our values shape our culture and inform everything we do – from strategy to operations. They reinforce our commitment to our clients and the people and places we serve. We value unity, honesty, responsibility, entrepreneurship and quality, and there’s no area they are more important in than in our leadership. Our leaders uphold our values and lead by example, enabling us to go above and beyond on our mission to make the world work better.

Learn about ISS

Meet our country leadership team

GLOBAL LEADERSHIP

Executive Group Management

Meet the members of the ISS Executive Group Management and learn more about their background and experience.

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Kasper Fangel

Group Chief Executive Officer

Group CEO since September 2023.
Joined ISS in 2009.
Born 1979. Danish nationality.

Web_Desktop-ISS Bestyrelse 2025 - Mads Holm

Mads Holm

Group Chief Financial Officer

Group CFO since June 2024.
Joined ISS in June 2024.
Born 1981. Danish nationality.

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Liz Benison

Group Chief People & Technology Officer

Group Chief People & Technology Officer since January 2025.
Joined ISS in 2021.
Born 1967. British nationality.

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Troels Bjerg

Group Chief Operating Officer

Group Chief Operating Officer since January 2025
Joined ISS in 2009.
Born 1963. Danish nationality.

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Carl-Fredrik Långard-Bjor

Group Chief Commercial & Revenue Officer

Group Chief Commercial & Revenue Officer since January 2025.
Joined ISS in 2011.
Born 1974. Norwegian nationality.

GLOBAL LEADERSHIP

ISS Global A/S Board of Directors

Web_Desktop-ISS Bestyrelse 2025 - Kasper Fangel

Kasper Fangel

Group Chief Executive Officer

Group CEO since September 2023.
Joined ISS in 2009.
Born 1979. Danish nationality.

Web_Desktop-ISS Bestyrelse 2025 - Mads Holm

Mads Holm

Group Chief Financial Officer

Group CFO since June 2024.
Joined ISS in June 2024.
Born 1981. Danish nationality.

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Bjørn Raasteen

GROUP GENERAL COUNSEL

Group General Counsel since January 2005.
Joined ISS in 1999.
Born 1964. Danish nationality.

Web_Desktop-ISS Bestyrelse 2025 - Liz Benison

Liz Benison

Group Chief People & Technology Officer

Group Chief People & Technology Officer since January 2025.
Joined ISS in 2021.
Born 1967. British nationality.

GLOBAL LEADERSHIP

ISS Global A/S Executive Management

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Kristoffer Lykke-Olesen

Head of Group ESG Controlling

Head of Group ESG Controlling since 2022.
Joined ISS in 2007.
Born in 1973. Danish nationality.

COUNTRY LEADERSHIP

ISS Hong Kong Country Leadership Team

Vincent Ma

Chief Executive Officer

Group CEO since July 2022.
Joined ISS in 2016.

Connie Leong

Chief Financial Officer

CFO since September 2024.
Joined ISS in 2024.

Sting Choi

Chief Information Officer

Chief Information Officer since May 2023.
Joined ISS in 2023.

Joshua Sharman

Chief Commercial Director

Chief Commercial Director since November 2020.
Joined ISS in 2020.

Ceclia Cu

Operations Performance Director

Operations Performance Director since September 2022.
Joined ISS in 2022.

Simon Leung

Director, Legal & Risk Management

Chief Commercial Director since January 2021.
Joined ISS in 2018.

Sophia So

People & Culture Director

People & Culture Director since January 2025.
Joined ISS in 2025.

Kendrew Leung

Executive Director

Executive Director since January 2024.
Joined ISS in 2024.

Wayne Yau

Executive Director, Healthcare & Transportation Segment

Executive Director, Healthcare & Transportation Segment since January 2016.
Joined ISS in 2001.

Mark Li

Executive Director, Specialized Services Segment

Executive Director, Specialized Services Segment since January 2022.
Joined ISS in 2009.

James Lum

Executive Director, Financial Services & Information Technology Segment

Executive Director, Financial Services & Information Technology Segment since January 2025.
Joined ISS in 2017.

Peter Long

Executive Director, Electrical & Mechanical Engineering Segment

Executive Director, Electrical & Mechanical Engineering Segment since June 2023.
Joined ISS in 2023.

Dennis Lau

Senior Director, Property & Asset Management Service

Senior Director, Property & Asset Management Segment since January 2024.
Joined ISS in 1998.

Group Annual Report

Dive into our 2025 Annual Report to learn more about our business and performance.

Read our Annual Report