Supply Chain Management

A partnership based on high standards

Brand protection and risk control is one of ISS’s key value propositions. With clear focus on our customers’ needs, ISS operates a strategic supplier strategy and fully integrated global supply chain according to principles of good corporate governance.
SUPPLIER RELATIONS

Ensuring a strong, transparent supply chain

We act as a good corporate citizen in all societies where we operate, and we expect our suppliers to do the same. Our aim is to provide a transparent supply chain and assured adherence to the highest ethical standards as expressed in the ISS Supplier Code of Conduct. 
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SUPPLIER RELATIONS

ISS ProcurePASS

ISS ProcurePASS is a common, transparent solution for supplier compliance and approval across the countries ISS operates in. A supply chain risk management web platform, ProcurePASS directly supports our customers’ growing needs and enhances our valuable supplier relationships, compliance and quality standards.  
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Sustainability

Our Supplier Sustainability Engagement Programme for Climate Action

ISS is strengthening the way we work with suppliers to support our Net Zero trajectory and increase transparency across our value chain. Our Supplier Sustainability Engagement Programme focuses on top-spend suppliers responsible for roughly 36% of ISS’s Scope 3.1 emissions. As a mandatory requirement, we expect these suppliers to adopt Science Based Targets, report to CDP, cascade sustainability requirements to their own supply chains, and provide verified product carbon footprints to ISS before 2030. We target that by the end of 2026, 32% of our global spend will be with suppliers who have SBTi targets set.

As part of the programme, in 2024 we introduced a structured process including annual sustainability surveys, gap-closing plans, and targeted trainings on ISS environmental expectations, SBTi-aligned decarbonisation, renewable energy, and Life Cycle Assessment (LCA). The combined response rate for the 2024–2025 sustainability surveys was 87%, while the training materials have reached 100% of suppliers in scope of the programme, with an average of 65% joining the live sessions in 2025.

Regardless of annual purchasing volumes, we encourage all suppliers to review the training materials to understand how their climate actions directly support ISS’s decarbonisation pathway, and to follow sustainability principles, which account for 20% of tender evaluation weighting. Through this collaborative and transparent approach, ISS aims to accelerate progress and meaningfully reduce environmental impacts across our global supply chain.
Our Supplier Sustainability Engagement Programme
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Code of conduct

ISS Supplier Code of Conduct

Download the ISS Supplier Code of Conduct in your local language below.
Download here
INSIGHTS

Real stories, real impact

Blogs
3 min read

The workplace is where Net Zero becomes operational

The workplace is where Net Zero becomes action, turning sustainability goals into measurable results through everyday facility operations.
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Blog
3 min read

The workplace performance gap

ISS FM Outlook reveals the workplace performance gap and explores how organisations can turn workplace ambition into measurable performance.
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Blog
2 min read

The Welcome that shapes the whole experience

Discover how a strong reception experience can transform workplace interactions, enhancing employee trust and visitor confidence with professional support.
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Blog
5 min read

Where social sustainability creates business value

Discover how social sustainability in the workplace creates value by enhancing inclusion, skills development, and community connections while benefiting businesses.
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People Stories
2 min read

Fahrizal: Seeing possibilities where others see waste

Discover how Fahrizal transformed waste wood into sustainable furniture, creating a relaxing space for employees while showcasing his journey from cleaner to team leader.
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News and press
2 min read

ISS enters into new partnership with Tryg | Press | ISS World

ISS has signed a new eight-year contract with Tryg, the leading non-life insurer in Scandinavia.
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News and press
2 min read

New mid-term financial targets – ISS to accelerate higher-quality growth and expand margins | Press | ISS World

ISS A/S today announces new mid-term financial targets for 2026-2028 to be presented at the Capital Markets Day tomorrow.
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News and press
2 min read

ISS extends and expands partnership with key account customer in North America | Press | ISS World

With the expansion, ISS will provide a broader range of integrated facility services across the customer’s sites, including selected technical services.
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News and press
1 min read

ISS reaffirms its commitment to cage-free eggs | Press | ISS World

ISS reaffirms its commitment to sourcing 100% cage-free shell and liquid eggs across our operations and reporting annually on progress.
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