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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Responsibility
Partners1

Partners

Creating responsible, profitable partnerships with our customers, suppliers and employees is integrated in our way of doing business.

ISS has relationships with a multitude of stakeholders, and with the right  amount of shared interests, desire to reach a common goal or complementary competencies, these relationships can turn into partnerships. 

In a number of situations, ISS has through a close collaboration with such organisations managed to drive change in the market and create awareness on particular initiatives such as new ways of working, sustainability and improved working standards and conditions. 

Many local ISS operations liaise with the local communities in which we operate. Employing, training and managing people comprise our main contribution, but for many individuals, ISS provides access not only to the labour market but to social mobility. Our local operations have also established a large number of partnerships with authorities, NGOs and local communities.

Through a close collaboration with industry organisations and stakeholders we have managed to drive change in the market and create awareness on particular initiatives such as new ways of working, sustainability and improved working standards and conditions.

Below you will find a list of our main CR partners.

ISS is a sustaining partner and sponsor of IFMA and ISS is especially involved in IFMA’s annual conference and exhibition called World Workplace. IFMA works to promote the facility management profession through education, credentialing, government relations, leadership opportunities, publishing, research and standards development.

ISS partners with IFMA on several research project and have among other initiatives been involved in a project covering the diffusion of more sustainable cleaning services. One example is our co-authoring of a publication titled 'Global Green Cleaning'.

The publication was prepared in collaboration between ISS, DCS Global Enterprise LP® and ISSA. Besides practical advice on how to perform green cleaning, its main message is that the facilities management industry must play its part in explaining to customers how cleaning services can become sustainable. So far, this publication has been published in more than 2.000 copies.

Learn more about our sustainable cleaning services here.

See also www.ifma.org

ISS is a proud sponsor and contributor to the IFMA Foundation, where we also sit on the Board of Trustees. The IFMA Foundation is a non-profit organisation providing scholarships for Facilities Management students, providing accreditations of universities and educational programmes for FM credentials and the foundation offers research on FM related topics.

In 2011 ISS has donated funds to support research, white papers as well as found raising events. Read our whitepapers here.

See also www.ifmafoundation.org

ISS is a long term partner of GlobalFM. GlobalFM is an organisation that connects regional and local FM organisations such as IFMA, EuroFM, AsiaFM etc. and provide guidance on education and provide input on industry standards.

In 2011 ISS was involved with GlobalFM on celebrating WorldFM day, which is a day recognising the importance of the facility management function and especially provides recognition to all who is involved in FM. Also ISS sponsored and hosted the annual GlobalFM awards recognising facility management excellence across the globe.

In 2011 ISS produced the ISS 2020 Vision “Scenarios for the future of the Global Facility Management Industry”. We did this project in collaboration with GlobalFM that involved more than 50 of their members in an empirical research study carried out by the Copenhagen Institute of Future Studies on behalf of ISS.

See also www.globalfm.com

ISS is a sustaining partner of IAOP.

IAOP is the global, standard-setting organisation and advocate for the outsourcing profession.

With a global community of more than 110,000 members and affiliates worldwide, IAOP is the leading professional association for organisations and individuals involved in transforming the world of business through outsourcing, off shoring and shared services.

See also www.iaop.org

Through a global agreement with Union Network International (UNI), ISS has since 2003 committed to support 12 fundamental principles based on International Labour Organisation (ILO) conventions.

The agreement was renewed in 2009 with an increased focus on labour and the right to join a union. The agreement aims at enabling all ISS employees worldwide to be able to exercise rights to union membership and collective bargaining.

The agreement and collaboration has prompted UNI to name ISS as ‘an employer that treats its workers well and is setting a good example for other global employers’.

As part of the agreement, ISS and UNI created the Global UNIISS Foundation in 2009 with the purpose of monitoring and improving employment standards within the service industry globally. The Foundation aims to ensure that the annual ISS donation of EUR 100,000 is invested in projects within the industry and countries in which ISS operates.

This has led to establishment of the Mexico City Fundación en Pro de la Educación Sindical. The foundation will create the United Cleaning Workers Center in order to impact Mexico City facilities management in terms of compliance with labour laws and improved bidding and contracting policies for cleaning contractors in public sector buildings 

Two major themes are in play: Human rights violations and lack of contributions to the health and pension system. The project will improve conditions for facilities management workers in general, as well as show that companies such as ISS and others are important exceptions of these trends of non-compliance.

See also www.uniglobalunion.org

In March 2011 the ISS Group entered a climate partnership agreement with DONG energy, one of the leading energy groups in Northern Europe, headquartered in Denmark.

The basic element in the partnership is the ambition to reduce energy and resource consumption at ISS headquarters where DONG will use its experience in energy consulting to reduce our energy consumption.

The savings will then be utilised by ISS to buy renewable energy and that way the partnership contributes to the expansion of for instance wind farms. In 2011, an energy audit at headquarters was carried out by DONG Energy that resulted in a report recommending saving projects. As it is the intent to move the headquarters shortly, only a limited of these actions were initiated.

Part of the same agreement is a project to develop an international climate strategy for ISS, aiming at providing our customers with climate conscious frontline staff and solutions that reduce customers’ energy consumption and costs.

See also www.dongenergy.com