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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Responsibility
Health and safety

Health and safety

As a service provider, people are at the heart of ISS’s business. Most of our more than 520,000 employees serve in the front line of our business and they are our most valuable resource. Therefore, the health and safety of our employees is a top priority, embedded in our leadership principles.
We strive to protect the personal health and safety of our workforce, recognising that healthy business performance is delivered through healthy people and safe processes and equipment. We, therefore, require a systematic approach to health, safety and environmental management in order to achieve continuous improvement in quality and performance. ISS needs to manage these matters as critical business activities, set standards and targets for improvement, and measure, appraise and report on our performance.

The ISS Group Health, Safety and Environment (HSE) Manual is the framework by which each country shall develop effective HSE management to support our Values, Code of Conduct, HSE Vision and Policy. The objective is to create a consistent approach to HSE across the Group.

The vast majority of people employed by ISS actually clean, guard, prepare meals, etc. This is why sound safety rules are so important. In 2010, we initiated the development of the ISS Safety Rules, which are intended to align behaviours in carrying out daily tasks. The rules cover:

  • Stopping unsafe work
  • Permit to Work
  • Energy isolation
  • Electrical safety
  • Confined space entry
  • Driving safety
  • Working at heights
  • Housekeeping
  • Manual handling
  • Working with chemicals
Read our Safety rules here.