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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

News
Apple Award Cover-01

2017 Q4 Apple Award Winner

Our 2017 Q4 Apple Award Winners go to Ms. JoJo Lam, Assistant Site Manager (Specialist Cleaning Services) and Ms. Lee Wai Yee, Supervisor (Hospital and Support Services).

JoJo works in ISS for over 10 years, she is now working as Assistant Site Manager and stationed in the Alexandra House. JoJo is very responsible and ready to help. Always smile, polite, outgoing. She demonstrates the team spirit together with the building management team too. Further she comes up with new ideas to improve the quality of work. She also has good building management sense, voices out and brings up her observations that may help to improve and protect the owner’s interest. i.e: she observed a tenant door hinge which may be defective and scratch the floor. She informed building management team to liaise with the tenant for rectification to prevent further damages to the floor and affect the polishing result. Lastly, she leaded the cleaning team with very quick response time. There was one occasion which required extra manpower and equipment. JoJo and her team rushed to the site even quicker than the on-site team. We are happy to have JoJo working together as a team and ISS as a partner.

Lee Wai Yee should win the 2017 Q4 award because she has always made an all-out effort to help our customers. In October, she noticed that a lady visited the hospital several times and occupied a toilet cubicle for hours. Toilet rolls were then found missing after she came out. So Wai Yee proactively notified the FM department of the Hospital and worked hand in hand to stop the incident happening again. For this incident, we received the acknowledgment from our client to show their appreciation of Wai Yee’s attentiveness in carrying out her duties. As a site-in-charge, Wai Yee is a good role model for her team. Regards to her alertness and professionalism, she works beyond client’s expectation and reduced the potential risks to the Hospital.

The Q4 Apple Award Merit as follow:-

Mr. Lui Kwok Yan, Chief Building Supervisor (Property and Asset Management Services)
Mr. Kong Wai Kin, Building Attendant (Property and Asset Management Services)
Ms. Cheung Kwan Hop, Operations Manager and the team (Specialist Cleaning Services)