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Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Global contacts

We operate in more than 50 countries around the world. If your country is not on the list, please refer to our global contacts.

Career

Facilities Manager

Responsibilities

  • Responsible for overall facilities management operations including managing tenancy, customer services, cleaning and security of Shopping Arcade
  • Manage on-site team to ensure quality of services being delivered to clients and to meet with the agreed SLA and KPI
  • Attend operational meetings with clients
  • Maintain excellent rapport with clients and tenants
  • Handle service requests and complaints and follow up progress
  • Implement strategies to enhance the value and utilization of properties
  • Develop and review facilities quality standards for continuous improvement of service level to meet client’s objective
  • Ensure the required works, standards and financial targets are achieved
  • Responsible to attend operational meetings with landlord and tenants

Requirements

  • Associate Degree in facilities management/ property management or related discipline
  • At least 4 years’ relevant working experience, preferably in shopping arcade or facilities management
  • Member of HKIFM/ RICS/ CIH/ HKIH/ IFMA is an advantage
  • Good command of both spoken & written English and Chinese is a MUST
  • Able to work under pressure with can-do attitude
  • Customer-oriented, strong leadership and critical problem solving skill
  • Pro-active, self-motivated, organized, detail-oriented team player and multi-tasking

(Please quote reference no. “ISS/19/FM” on the application letter and resume)

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